Most sales aren't lost to a "no": they're lost to silence. The lead asks for the proposal, disappears, and the rep — busy with new leads — never picks it back up. Sales research puts most conversions at five or more touches; almost nobody gets to the third.
Tui's automated follow-up solves exactly that. You define the cadence and the tone; it watches who stopped replying and sends the re-engagement message over WhatsApp at the right moment. When the lead replies, it stops and calls you in.
How it works
- 1
Set the rules: how many days of silence, how many attempts, and the content of each message.
- 2
Tui watches the pipeline and fires the follow-ups over WhatsApp automatically.
- 3
Lead replied? The cadence stops immediately and you're notified to take over.
What you can do with it
- Pick up leads who vanished after the proposal
- Re-engagement cadence with a cap on attempts
- Instant alert when the lead replies
- Re-engagement reporting by period
Frequently asked questions
Isn't automated follow-up just spam?
Not when it's done right: messages go only to people already in conversation with you, on a limited cadence, with content you approve. It's picking up a live sale, and it stops at the first reply.
Do I approve the messages before they go out?
You define the templates and the rules. If you prefer, Tui can ask you to confirm before each send, or run fully automatically.
Does it work together with the CRM?
Yes. Follow-up is part of Tui CRM: the cadence is triggered by the pipeline stage and the outcome updates the pipeline automatically.
Can I have different cadences per lead type?
Yes. Proposal leads, cold leads, dormant clients — each segment can have its own cadence, tone and attempt limit.
Your business, run from WhatsApp
Connect the systems you already use. No new app.